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The cells used to construct this battery are brand new, come directly from production and are not used or recycled. They provide the longest possible battery life and maximum range.
Each battery in the nexun.pl online store is covered by a 24-month warranty for consumers and a 12-month warranty for companies.
The warranty covers:
- Cell damage
- BMS damage
- Capacity decline (over 15% per year)
The warranty does not cover:
- Errors in assembly that do not comply with the instructions or workmanship
- Improper maintenance
- Mechanical damage (cracked/broken casing, melted connection terminals, etc.)
- Changes in the product's operating characteristics depending on weather conditions (temperature)
- Water damage
To maximize battery life, use the following recommendations:
1. Fully charge the battery after each ride
2. Fully charge the battery every 3-4 weeks when you do not use it, e.g. winter break.
3. In the autumn and winter (temperature below +12*C), lithium-ion batteries have a lower capacity (by max. 30%) than in the summer, which results in a shorter range. This is normal. During this period, do not use the full power for the first 10-15 minutes of riding.
4. Do not charge the battery with a current higher than 3A.
